FAQ ?

Frequently Asked Questions

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1 Coin = Re. 1

User earn coins for each transaction as reward

Coins can be used for utility payment in defined ratio

Thus, every coin is as good as rupee

What is MyPay Coin?

MyPay Coins is first of its kind rewards system as part of MyPay Loyalty Program that can be used to pay utilities and purchase commodities as well. MyPay has recently launched MyPay Coin, whose value is Re. 1 per coin and it is as good as money.

You will earn certain coins as you perform different transactions and same can be used for payment of utilities as well. Thus, we can conclude 1 Coin = Re. 1

Earning MyPay Coins

You will earn MyPay Coin on every MyPay transaction performed on MyPay App. Coins will be credited at predefined rate. You can check earning rates for MyPay Coins at www.mypay.com.np

For example: If you recharge a top-up of 1,000, you will receive a total 4% refund i.e. Rs. 40. You will receive 2% of that as an immediate cashback (Rs. 20) and 2% as MyPay coins. (20 coins). Value of each coin is Re. 1 that you may spend in your future transaction.

Using MyPay Coins

MyPay Coins earned are as good as money and you can use same in future for bill payments. These coins can be used in defined proportion of bill amount.

Example: You have to pay a Vianet bill payment of Rs 1,000. You'll get three options to pay

  1. Wallet balance
  2. Link bank account 
  3. Wallet Balance and MyPay Coins

If you select the third option, your transaction will be for a wallet balance of Rs. 980 + Rs. 20 MyPay coin.

Expiry of MyPay Coins

MyPay Coins will expire every quarter based on Georgian calendar. Every year that is four quarters. 

1st Quarter: Shrawan to Ashoj

2nd Quarter: Kartik to Poush

3rd Quarter: Magh to Chaitra

4th Quarter: Baisakh to Asadh

You will receive additional one month grace period after quarter end to consume coins that have been accumulated till quarter end.

Other Conditions: 

  • MyPay Coins can be earned by every individual. However, to redeem same, user must be KYC verified.
  • MyPay coins are non-transferrable. Any wrongful transfer of MyPay Coins shall be void ab initio.
  • MyPay Coins cannot be converted to cash under any circumstance.
  • MyPay reserves right to set rate of earning and usage of MyPay coin percentages for different transactions.
  • In case of any dispute or difference arising concerning MyPay Coins or any alleged defect or deficiency of service availed, the decision of MyPay shall be final and binding.

You can download it from Play store (Android) and App store (Apple) by searching MyPay.

Get MyPay Mobile App

Step I: Click on profile.
Step II: Go to fill KYC tab.
Step III: Fill up the details and proceed.

Now you can enjoy all the services of MyPay.

Click on Load Fund icon. You can load money using these methods:

For M-Banking:
Step I: Select your bank.
Step II: Input the needed amount and proceed.
Step III: Fill up your details and confirm.

For E-Banking:
Step I: Select your bank.
Step II: Input the needed amount and proceed.
Step III: Fill up your details and confirm.

For Send Money:
Step I: Enter mobile number and amount.
Step II: Select purpose for sending money.
Step III: Mention remarks and proceed.

For Request Money:
Step I: Enter mobile number and amount.
Step II: Select purpose for requesting money.
Step III: Mention remarks and proceed.

Yes, paying on the app is safe for booking your airlines through MyPay. Additionally, you can also enjoy exciting cashback offers when booking your airline tickets through MyPay.